Planner specifics

How many months of planning are included in a planner?

The planners are equipped with 4 months worth of custom sheets for daily, weekly & monthly planning.

Why are your seasonal planners frequently out of stock?

Our seasonal designs are always launched on a limited basis. We think it’s fun to own stuff that’s unique, and we like that our planner designs are being seen as collectors items.

How can you guarantee no bleedthrough with your planners?

Our planners are made up of 100gsm paper, which is a very thick stock. It ensures the ink from your pen or highlighter is never seen through to the back of the page.

What should I use the blank pages for?

What you do with the blank pages is limited only to your imagination. In our community group on Facebook, there is an album dedicated to showcasing what other customers are doing with their blank pages. You can also check out our Instagram for ideas: @thedailygrindplanner

What is the Daily Grind community group I keep hearing about on Instagram?

Our community group is merely that: a community of people we’ve created on Facebook who own a Daily Grind Planner and like to share ideas on how to best use their planners, and also like to discuss challenges, successes and various questions they may have about their personal growth journey.

Who is the planner best suited for?

Honestly, anybody! If you feel you’d like to be clearer on the goals that matter to you, and would like a system for staying consistent in your pursuit of those goals, this planner is meant for YOU.

Why aren’t the planners dated?

The idea is not that you specifically follow a calendar month. The idea is TODAY is the best day to start working on your goals. The dates are left blank so that TODAY can be your start date, and you progress all throughout your planner (for 4 months) AND beyond.

Payment

Are prices in my currency?

All prices are listed in USD

What forms of payment do you accept?

We accept most major credit cards, as well as Paypal

Is my payment information secure?

Shopify is the engine that runs our online store. They are what the industry refers to as Certified Level 1 PCI DSS compliant. It means that the store is equipped with data encryption tools, protection of Shopify payment transfers, prevention of viruses at the servers, risk analysis tools as well as constant security monitoring. We value your privacy and data’s security. We will continue to align with the best possible partners to ensure you are never at risk.

How will the charge show up on my credit card?

The charge will show up as being from “Donuts Dumbbells and Dreams LLC”. That is our parent company.

Shipping

How long before my order gets shipped?

We typically process your order within 24 business hours (with some exceptions). Sometimes our launches are on “pre-order”, in which case the shipping date will be noted on the shipping information for the product you're ordering.

How many days should I expect to wait after I’ve placed my order?

We’ll process your order within 24 business hours (with some exceptions). If you are within the United-States, typically orders arrive within 5 business days. Outside of the United-States, we aim for a similar delay, but factors such as customs clearance and proximity from our warehouse can affect those timelines. 

Why does it cost more to ship outside of the United-States?

Our warehouse is located in California, so when a carrier needs to cross the border, it typically results in a higher shipping charge.

Can I pick up my order? 

Not currently. All orders are processed out of our California warehouse. 

How do I change my shipping address after an order’s been processed? 

Email help@dailygrindplanner.com with the correct address, and if executed within a reasonable timeframe, a customer service representative will change it on your behalf.

Returns & refunds

What is your refund policy?

Items returned for a refund must be returned in new condition with original packaging and contents within 30 days of receipt from delivery.

If the usability of your planner is deemed affected upon receipt, you may provide photos to help@dailygrindplanner.com. Your satisfaction is our top priority, and we will assess each situation individually.

What should I do if I’m unsatisfied with my planner?

Email help@dailygrindplanner.com. Your satisfaction is our top priority. We’ll make things right!

Can I return a planner purchased from Amazon?

Yes! Send us an email at help@dailygrindplanner.com and we will assess your situation and act accordingly.

Joining our team

Are you currently hiring?

You can email help@dailygrindplanner.com to inquire about open positions within our organization. We are constantly looking for resourceful, talented and hard working individuals to add to our team. 

Do you partner with content creators?

You can message us directly on Instagram if you’re a content creator looking to partner with our brand. @thedailygrindplanner. We are constantly looking for advocates whose passions & values align with ours, and that have a platform to share those passions with others.

Promos & Vouchers

Are there any active discount codes?

All discount codes, if available, are offered through our Daily Grind partners. Any public discount codes will be advertised on our Instagram, as well as our home page. You can also sign up to our newsletter where we intend on keeping you in the know on any promo codes that may be offered in the future.

How do I redeem a discount code?

At checkout, there will be a field for you to input a discount code. If the discount code is valid, you should see the discount appear before you checkout.

Do you offer bulk discounts?

If you intend on buying a significant amount of planners, please feel free to contact: Help@dailygrindplanner.com. If you are looking to purchase the planners for resale purposes, we will put you in contact with a sales agent.

Social & Public relations

How do I review your product on my blog or who do I contact for a press inquiry?

If you are a blogger or have a press inquiry, please email help@dailygrindplanner.com along with your subscriber statistics, social channels and any other information that might give us a better understanding of your community. We love working with bloggers!