Frequently Asked Questions

We're Here to Answer Your Questions

Daily Home Candles

Why use a cotton wick?

How long will the candles burn?

Will all scents remain in inventory?

Why coconut and soy wax?

Travel Planner Case

Will the case hold my electronics too?

Is the case built for durability?

Will the case fit multiple planners?

Will the cases remain in stock?


Are prices in my currency?

What forms of payment do you accept?

Is my payment information secure?

How will the charge show up on my credit card?


What is 'Route Package Protection'?

How does 'route' work?

What if My Order Never Arrives, is Damaged, or is Stolen?

When Should I File a Claim?

Is 'Route' a Licensed Insurance Company?

How long before my order gets shipped?

Why does it cost more to ship outside of the United-States?

Can I pick up my order? 

How do I change my shipping address after an order’s been processed? 

What are the Terms and Conditions of 'Route'?

Return & Refund

What is your refund policy?

How Does 'Route' Process Refunds or Reorders?

What should I do if I’m unsatisfied with my planner?

Can I return a planner purchased from Amazon?

Promos & Vouchers

Are there any active discount codes?

How do I redeem a discount code?

Do you offer bulk discounts?

Social & Public Relations

How do I review your product on my blog or who do I contact for a press inquiry?

Joining the Team

Are you currently hiring?

Do you partner with content creators?

Got some question about The Daily Grind Planners?

Read Daily Grind Planner FAQ