Planner- Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Your satisfaction is 100% guaranteed. If you've received your planner, and it was not to your liking, or not what you expected, you can contact us at for a swift & immediate resolution.

Assuming no unreasonable requests are being made, we'll issue a refund, or send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at

Damages and issues

You can opt into Route for extra shipping protection on any order. Route Package Protection is a third party service offering shipping protection for your orders. If your Route-protected order is lost, stolen, or damaged during transit, you can file a claim with Route and either receive a replacement or be fully reimbursed. This service provides an extra layer of peace of mind, ensuring a hassle-free resolution in the unfortunate event of delivery issues. We highly recommend opting for Route package protection during checkout to safeguard your purchases!

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to contact our help desk as soon as you recognize an issue with your order. We will organize a return, refund or exchange depending on your specific situation.