Planner- Shipping Policy

If your item is not a seasonal or pre-ordered item, your items will ship within 48 business hours from the time you placed your order.
If you do not get a shipping notice within that timeframe, please contact

You can opt into Route for extra shipping protection. Route Package Protection is a third party service offering shipping protection for your orders. If your Route-protected order is lost, stolen, or damaged during transit, you can file a claim with Route and either receive a replacement or be fully reimbursed. This service provides an extra layer of peace of mind, ensuring a hassle-free resolution in the unfortunate event of delivery issues. We highly recommend opting for Route package protection during checkout to safeguard your purchases!